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Responsibly Serving Heard County's Water Needs Since 1984.
• Franklin
• Glenn
• Centralhatchee
• Corinth
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Heard County Water Authority Board of Directors are appointed by a governing process. Two Directors are appointed by the Heard County Council. Two Directors are appointed by Franklin City Council and one Director is appointed At Large.
LEADERS
Heard County Water Authority consists of four separate departments and facilites. Please select a department below and Meet Your HCWA Team!
WHO WE ARE
Heard County
Water Authority
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Our Board
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Our Team
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The Heard County Water Authority is currently taking applications for an Executive Director. The Executive Director is responsible for the day-to-day supervision and management of the Heard County Water & Sewer Authority. Ensures that water and wastewater facilities and systems are operated and maintained efficiently and in accordance with federal, state and local standards and regulations. They shall provide professional and technical staff support, and assistance to the Board; coordinates all Authority activities with Federal, State, County, local and private agencies, and perform additional duties as required. HCWA is an Equal Opportunity Employer.
All Resumes should be dropped off at the HCWA office or addressed and mailed as follows:
Heard County Water Authority
Attn: Beth Cantrell, CHRM
P.O. Box 610
Franklin, GA 30217
NO PHONE CALLS PLEASE
The Heard County Water Authority is currently taking applications for a Distribution Crew Member. Applicants must have a high school diploma or G.E.D. certificate. This is an entry level position, and salary is based upon experience. The preferred qualification is a State of Georgia Certification in Water Distribution. Applications may be picked up at the Water Authority office at 11520 Highway 34 West, Franklin, GA, or printed off the website at www.myhcwa.com. The job description is also posted on the website. Applications will be accepted until the position is filled. A drug screen and background check are mandatory before employment. HCWA is an Equal Opportunity Employer.
NO PHONE CALLS PLEASE
Application for Employment Job Description
Heard County Water Authority in Franklin, GA is seeking a career-oriented Operations Specialist. HCWA offers exceptional benefits, including Health Insurance, a Pension Plan, paid Holidays off, and much more. If you are a detailed oriented person, you enjoy working with people, you are reliable and enjoy problem solving, this position may be a perfect opportunity for you. HCWA provides safe and clean water to the community and this job may lead to many career opportunities. Applications may be obtained from the office or website at www.myhcwa.com Position will be filled as soon as the best candidate is interviewed. Salary is based upon experience.
The Operations Specialist duties include Accounts Receivable, Posting Payments Each Day, Processing New Customer Applications, Entering New Customers in Accounting System, Answering Customer Calls regarding Accounts Receivable, Entering Job Names or Work Orders in Accounting System, Greeting Visitors, Creating Spreadsheets, Assisting Customers as needed.
CodeRED Alert System
The Water Authority has partnered with Heard County Fire and Emergency Services to provide our customers with access to a notification system that advises residents of issues such as boil water advisories, main leaks, or other issues in their area. Please click the CodeRED logo link below to sign up today.
Documents
Latest News
FAQ
2016 Annual Water Quality Report
2017 Annual Water Quality Report
2018 Annual Water Quality Report
2020 Annual Water Quality Report
2021 Annual Water Quality Report
2022 Annual Water Quality Report
2023 Annual Water Quality Report
Water Pressure Regulator Information
HCWA EL-A Policy
HAA5 Violation - QA Sheet
HAA5 Violation - 3rd Quarter 2023
HAA5 Violation - 4th Quarter 2023
"Pipe Up" & Help Us Get The Lead Out Survey
If you are in need of water service at a new address, please be sure to read our policies for establishing a new account in the document listed below. If you have any additional questions regarding these policies, water rates, or if you are ready to open an account, please contact our office at (706) 675-3358. Please complete both of the following forms for faster service.
The HCWA has completed construction on a significant rehabilitation and upgrade project at the Water Treatment Plant. The original 1 Million Gallon per Day (MGD) Plant was completed in March 1988 and later expanded to a 3 MGD plant in October of 1993. It is now a 4 MGD Water Treatment Plant in 2023.
The HCWA Board and Staff recognized action had to be taken to prevent continued deterioration of the existing equipment and processes; otherwise, the public health and economic impacts would have been devastating. This project required a great investment of time and money, while the Authority also recognized the need to increase water treatment capacity to prepare for the future of Heard County residents and businesses. The projected cost of the project was $7.3 million and with good management the Board and Staff did not exceed the planned cost.
An act of the Georgia General Assembly created the Franklin-Heard County Water Authority on February 6, 1984. This act was amended to change the name of the Authority to the Heard County Water Authority was approved March 22, 1989. The Heard County Water Authority is not a department of the Heard County but an independent authority. The five person Board is comprised of two members appointed by the City of Franklin, two appointed by the Heard County Board of Commissioners, and one member is elected by the four current HCWA Board members. The Board serves for 4 years and the terms are staggered. The reason behind utility authorities being created by the State of Georgia Legislature was to keep local politics out of the decision making process for rates and other matter with regard to the operation of a utility.
Below are some useful links regarding water conservation and other information. If you need more information, please contact us, a representative will be available to address any concern or question you might have.
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